With us, You Get!

Quick affordable solutions

Top-notch service

Issue diagnostics

100% satisfaction guarantee

Remote Support Technicians

Installation Configuration Help

Tech - On - Demand

Proactive maintenance

Waiting to set up your New Printer?

If you have recently purchased a new 123.hp.com Printer
and want to learn about what goes into the 123.hp.com/installation process, go ahead and click the required model.

HP Envy
  • Take the printer out of its carton. Now, power up the printer by connecting it into the wall socket.
  • Set your preferences in the printer settings once it is turned on.
  • Load a stack of plain paper into the input paper tray.
  • Install the ink cartridges in their respective colored slots without touching the electrical contacts.
  • Download and install the printer driver on your computer using the CD that came with the printer and start printing.
HP Officejet
  • Unpack the printer and check if all the equipment enlisted are available in the box.
  • Connect the printer's power cord directly to the electric supply and switch it on to set your preferences.
  • Open the cartridge access area and place a fresh stack of white paper in the input tray.
  • Unwrap the ink cartridges and load them in their respective colored slots without touching the copper contacts.
  • Install the HP Officejet printer driver on your computer using the installation CD shipped with the printer. And, you are ready to go!
HP Officejet Pro
  • Insert your printer's power cord into the wall socket and turn it on by pressing the Power button.
  • Keep a stack of paper in the input tray within the cartridge access area.
  • Make no contact with the electrical contacts of the cartridges and load them into the corresponding slots.
  • Run the installation CD in your computer and connect it with the printer when prompted.
  • Proceed as per the printer directions and print a test page.
HP Deskjet
  • Connect the printer directly to the power supply on the wall without any hub station.
  • Turn it on and configure the printer's settings such as Country/Region, Date & Time.
  • Reach the cartridge access door and wait for the carriage to stop.
  • Strip the ink cartridges and tuck them in their respective slots. Feed paper into the printer's input tray.
  • Run the driver installer on your computer and get ready to print.
HP Laserjet
  • Unpack the printer from its packaging and discard the covers.
  • Tuck the printer's power cord into the wall socket and fire it up.
  • Set the printer's date and time. Also, select your country and Language.
  • Now, move onto the toner cartridge and remove the tabs. Shake it well and place it in its slot.
  • Align and feed the paper into the input tray. Begin to print once the printer driver is installed.
HP Laserjet Pro
  • Open the printer's carton and discard the packing material.
  • Tuck the printer's power cord into the wall plug and switch it on.
  • Make the necessary changes to the Settings appearing on the printer's control panel.
  • Pull out the orange tabs on the toner cartridge and load it in its slot.
  • Arrange the papers into a stack and place it in the input tray. Upon installing the printer driver, get ready to print.
HP Pagewide
  • Keep the printer on a steady surface close to a wall socket.
  • Switch it on and head to set up the chip on black cartridge once prompted.
  • Connect the printer sensor and the cartridge with interceptor wires. Push the cartridges into the printer.
  • Extend the input tray and load it with paper.
  • Continue with the instructions appearing on the printer's display panel.
HP Pagewide Pro
  • Offload the printer from its carton and keep it on a level surface.
  • Power it on and set up the chip on the black cartridge when prompted.
  • Intercept the printer sensor and the cartridge. Put the cartridge in place once the connection is made.
  • Place enough paper to be printed in the input tray.
  • Proceed to the Manual settings and configure it as per your preference.
HP Sprocket
  • Open the printer's box and connect the supplied cable to it.
  • Upon powering it up with an AC adapter, the LED on the printer lights up.
  • Load the given photo sheets into the printer.
  • Press the Bluetooth button on the printer and connect it to your mobile device.
  • Select a picture and send it to the printer. You get a photograph within minutes.
HP Amp
  • Remove the printer from the box and connect it to the wall outlet.
  • Unwrap the new ink cartridges and install them in their respective slots.
  • Raise the input tray and place paper sheets in it.
  • Install the printer driver and connect it to the computer during the course.
  • The printer prints an alignment page.
HP Tango
  • Fire up the printer by connecting it to a wall plug. Press the Power button.
  • Search on the Play store and download the HP Smart app on your phone.
  • Follow the on-screen instructions and connect the printer to your mobile device.
  • Position the paper in the printer as directed and load the ink cartridges.
  • Once the setup is complete, the printer is ready to print documents and photos sent from the mobile device.
HP Inktank
  • Offload the printer from the carton and place it on a steady surface.
  • Insert the printer's power cord into the electric outlet and turn it on.
  • Fill the ink tanks with the ink from the bottles that came with the printer.
  • Pull out the orange plugs on the print heads and peel off the tapes from them.
  • Keep enough paper in the input tray, install the printer driver, and begin printing.

What We Do

Printer Issue

Printer Issues

Slow printing? Paper jams? Poor quality prints? Or does your 123.hp.com printer not print at all?

They might be caused due to a variety of reasons. But we know the solution to every printer problem.

We help you fix the issue and optimize printer performance.

Printer Service

Services Offered

Tell us the issue and our printer experts will get you the relevant solution. We offer support for installing, maintaining, and troubleshooting printers.

We offer more specific solutions to the problems and resolve them in the fastest and most effective way. Our expertise in 123.hp.com printer support tech support facilitates the quick fixing of simple and complex issues.


Customer Support Technicians

Our customer support technicians are proficient at identifying the issue immediately and evaluating its solution. They speed things along with quick answers to common printer problems.

Some fixes can be performed with just delivered instructions irrespective of your technical inclination. The solutions provided are step-by-step and intuitive.

Other issues are troubleshot remotely on your computer. 123.hp.com Printer upgrades are performed for its optimization.

HP Driver Download and Install Guidelines

Step 1:

Click the Driver Download button below. Wait until the file is downloaded. Click the downloaded file and run it.

Step 2:

Follow the instructions of the installer window. Proceed as directed and connect the 123.hp.com printer to the computer when prompted. Hit Finish when the process is over.

HP Wireless Printer Setup

  • On powering up the 123.hp.com printer, configure the printer settings on the printer's display panel.
  • Touch the Wireless icon on the printer. Within Networks, select your local network (home Wi-Fi).
  • Enter the password and tap OK.
  • The printer is now connected to the router's network.
  • Head to your computer and find Printers & Scanners.
  • Click Add a printer or scanner > wireless printer.
  • Pick your printer from the list.
  • Install the printer driver compatible with your computer's operating system.
  • The 123.hp.com printer is now ready for use.
wireless print

123.hp.com - How to fix Printing Issues?

How to Resolve Printer Setup Issue?

How to fix Printer Offline Issue?

How to fix Print job stuck in Queue?

How to fix Windows 10 update Issues?

How to fix Scan Issue?

How to fix Wireless Printer Issue?

How to fix Fax Issue?

How to fix Paper Jam Issue?

How to fix Carriage Jam Issue?

How to fix Black Ink Not Printing Issue?

How to fix Scan or Quality Copy Issue?

Printer Setup Issue

  • Make sure you use only the USB cable supplied with the printer.
  • Verify that the latest version of the printer driver has been installed.
  • Check the signal strength of the router if internet connectivity is the issue.

Printer Offline

  • Check if there is a connection problem between the printer and the Wi-Fi.
  • Use HP Print and Scan Doctor to set your printer as the default device.
  • Restart the computer, printer, and the router.

Print job stuck in Queue

  • Turn off the printer, disconnect the cords from it, and connect them back.
  • Delete all files in Printers folder within the Windows Services and reboot.
  • De-activate Firewall and remove the print queue. Try printing now.

Printer Issues after Windows 10 update

  • Download and install the latest version of the HP printer driver.
  • Head to Microsoft Windows Troubleshooters and diagnose the issues.
  • Fix them as prompted by the instruction windows.

Scan Issues

  • Install HP Print and Scan Doctor on your computer.
  • Find your printer enlisted in the windows and connect it.
  • Click Fix Scanning.

Wireless Printer Issue

  • Restart the printer, computer, and wireless router.
  • Get a Wireless Network Test Report and print it from the printer's control panel.
  • Find and fix the issue as directed.

Fax Issues

  • Review the printed fax test report to zero in on the issue.
  • Decrease the fax speed by choosing slow or standard setting.
  • Disable the Error Correction Mode.

Paper Jam Issues

  • Check if the print carriage is working fine.
  • Reach the rear access door and remove any paper bits found there.
  • Rotate the rollers and strip off all stuck paper pieces in it.

Carriage Jam Issues

  • Turn off the printer and print a self-test report.
  • Remove any stuck paper from the input and output tray.
  • Check the carriage path and remove any obstructions in it.

Black Ink Not Printing

  • Use only genuine manufacturer-approved cartridges.
  • See if the paper fed to the paper meets the quality requirements.
  • Configure the print settings suiting your print job. Replace any empty ink cartridges with new ones.

Scan or Quality Copy issues

  • Adjust the paper guides on the Automatic Document Feeder according to the paper size.
  • Clean and reseat the rollers if they are dirty.
  • Use a soft and moistened cloth to clean the ADF glass.